Stephen A. Fuqua (SAF) is a Bahá'í, software developer, and conservation and interfaith advocate in the DFW area of Texas.

WindowsXP Service Pack 2 Warning

August 5, 2004

In the next day or two Microsoft will come out with its long-heralded, major updates to WindowsXP, known as Security Pack 2. The updates for SP2 take care of usability, default settings, and security bugs/holes. A new security pack from Microsoft is always a major step forward… but in my experience always comes with a few bugs itself.

The conventional wisdom for years amongst tech geeks is to NEVER install a Windows NT/2000/XP service pack until it has been out for at least a month. Let others deploy the software, find and report the problems, document them on many different websites, and give Microsoft a chance to patch the patches. On several occasions I have run into complications with Windows security packs, even in XP's SP1 (which I had to completely uninstall from my sister's computer recently and start all the security update installations again from scratch). I have probably reinstalled Windows because it was "broken" by a security patch.

Overall the chances of having something major go wrong are slim. Tech Republic can tell you about some of the specific warnings with the last pre-release (beta) version of the service pack. Some, maybe even all, of these problems may have been eliminated. But Microsoft has a lot of pressure on them to get this software released, and that typically leads to more bugs.

If you have firewall software or hardware in place, and if you use the latest Mozilla FireFox or Netscape Navigator web browser instead of Internet Explorer, then I heartily recommend waiting at least a month or two before installing SP2 (read on for how to do this). If you do not have both of these in place, and your computer is constantly connected to the Internet, then it may be wise to take the risk and install the software. To install the software, just run Windows Update or use Internet Explorer to go to Of course, you still might want to wait a week or two, or get the update early in the morning or late at night, to avoid the day-time traffic slow-down that will occur at

Now, to avoid installing WindowsXP: most people have Automatic Updates turned on. This means that you periodically get a little message pop up near your Windows clock telling you that there are new updates to install. I think this asks you if you would like to review the updates before installing. Do that. You should have a chance to click off of Windows XP Service Pack 2. For those who manually update your systems through Windows Update, then next time you run the update (you are running them, right?) be sure to deselect SP2 after clicking on the Review and Install button.

To maximally protect yourself, I recommend these steps:

  1. Install a firewall
    • HARDWARE: Install a hardware firewall between you and your broadband connection (i.e. cable modem or dsl modem). I got mine for under $40 at Fry's, from a company called Airstream. I don't recommend D-Link's, for while it is cheap it has some problems in the default configuration.
    • OR SOFTWARE: If you are on a dial-up connection still, or can't afford the $40, and you have a relatively fast computer, then setup up a software firewall. Windows XP has a software firewall built in. Turn that on. If you don't trust Microsoft or if you are reading this even though you don't have WindowsXP, you can download a free version of Zone Labs's Zone Alarm firewall software.
  2. Switch to Mozilla Firefox, as recommended by Homeland Security.
  3. Backup all important data on your computer. That means everything on your desktop and My Documents. And if you use Outlook or Outlook Express you'll need to hunt for your mail files to backup them. I don't know about Outlook Express, but Outlook typically stores its mail file in c:\documents and settings\<YOUR LOGIN NAME>\Application Data\Microsoft\Outlook\outlook.pst (most computers will hide the ".pst" extension on your file). In some cases there is a "Local Folders" directory in between <YOUR LOGIN NAME> (which means substitute in the name you logon to Windows as) and Application Data. Now, Application Data and Local Folders will be hidden from you most likely, so in Windows Explorer (i.e. My Computer) click on Tools then Options. In the second tab, I think (I'm typing on a mac, so can't check) there is a list of display options that includes "Don't show hidden files". Uncheck that one to see Local Folders and Application Data. That should have you covered for backup, I hope.
  4. In September, install SP2 manually from Windows Update. Read the release notes before hand to know what is changing. After installing, be sure to immediately reboot. Then run Windows Update again to see if there are any patches FOR SP2.
  5. Be happy =).